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Archive for the ‘Announcements’ category


Spring App Installer Updates

The latest version of these apps are now available:



Windows 2016 hosting available

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Hosting on Windows 2016 is available as an option when you sign up. Windows 2016 hosting comes with IIS 10.X.

If you are an existing customer and wish to move to a Windows 2016 server, contact our technical support team and they can migrate your site.



The Chrome Browser and Symantec SSL Certificates

You may be aware of the problem that Symantec has been having with Google over issuing of a large number of SSL certificates for major domains to individuals who were not associated with the domains. It’s a long story, but the result was Google informing Symantec that the Chrome browser would no longer trust SSL certificates issued by Symantec. The revocation of trust was to occur gradually over certain dates.

As a result, Symantec sold their SSL certificate business to another company that Google does trust. It becomes a little confusing though, since the new company is keeping the Symantec name for the certificates they issue.

If you bought an SSL certificate from us, you have either a RapidSSL, GeoTrust QuickSSL or GeoTrust True BusinessID certificate, and those are Symantec certificates.

Are you affected?

If, like most users, you renew your SSL certificate every year, this issue should not affect you. When you renew, the certificate will still be issued by Symantec, but it will be issued by the new incarnation of Symantec which Google trusts.

If you purchased a multi-year SSL certificate, check this timeline to see if there are any important dates that you should be aware of:

Certificates issued before June 1st, 2016

The Chrome browser will no longer trust this certificate after March 15, 2018. In order to retain trust by the Chrome browser, you need to replace this certificate.

Certificates issued after June 1st, 2016

The Chrome browser will no longer trust this certificate after September 13, 2018.

If you have a multi-year cert and aren’t quite sure if you’re affected, open up a support ticket and we’ll help you out.



Fall App Installer Updates

The latest version of these apps are now available:



Special year-end discount on new sites for current Winhost customers

From now through the end of the year, you will receive a 25% discount on all new sites ordered through Control Panel. The discount applies to whichever plan term you select, so the longer the term, the more you’ll save.

To get started, go to the “Sites” section of Control Panel and click the “Order New Site” button. Your discount will be automatically applied.

If you’ve been putting off purchasing a new site for that special project, now is a great time to get started. This discount is for current Winhost customers only. It’s our way of saying thank you for being a loyal customer. We appreciate your continued support!

The discount applies to hosting fees only for the first payment term. Subsequent terms will renew at the regular price. Domain registration and other third party services are not included.



Summer App Installer Updates

We apologize for a lack of updates.  It’s just been busy here at Winhost.  Here’s a list of what was updated:



Introducing fully managed WordPress hosting, security and hardening

If you use WordPress and are worried about being hacked or compromised, or you just don’t have time to keep up with the frequent updates and maintenance, we just launched a service made for you.

Our Managed WordPress Hosting service includes:

  • WordPress hardening for maximum security.
  • Monthly updates of WordPress core, Plugins and Themes.
  • One of our in-house WordPress security experts will personally examine your WordPress installation for malicious files and signs of compromise every month. If your WordPress installation is compromised or hacked, we’ll clean it up.
  • Configuration of automatic WordPress site and database backups.
  • WordPress-specific support and personalized assistance.

And if you need it:

  • Free website migration from your old host for a quick, smooth transition
  • WordPress installation, including database set up, Plugins and Themes

You can learn more about Managed WordPress Hosting and find a link to sign up here.

The Managed WordPress Hosting service includes the Winhost Max Plan, so if you are an existing Winhost customer and already have a hosting plan, contact us for pricing or open a helpdesk ticket and we’ll take it from there.

Every day we clean up compromised WordPress sites for our customers. For them it’s an inconvenience and an expense that they weren’t expecting and don’t welcome. But since WordPress is the most popular blog/CMS application in the world, it’s a natural target for hackers. If everything in your WordPress installation is not up to date, you are at risk.

And unfortunately, even if everything is up to date, you can still be vulnerable. That’s why Managed WordPress Hosting includes a WordPress hardening service, to increase security and reduce the chance that you will become a victim.

So if you love WordPress but could live without the constant maintenance and security tasks, let us do it for you!



Email change related to the postmaster@ address for your domain

We’re rolling out a change to the email system that you should be aware of.

The “postmaster” account is set up by default when we establish email service for a domain, but you have the ability to delete that account. The problem with deleting postmaster@ is that some important messages can be addressed to that address, and that’s because the SMTP RFP says the postmaster account for a domain is required to accept mail.

The change we’ve made is implementing behind-the-scenes forwarding that makes your primary domain admin the “postmaster” account (assuming you have deleted the postmaster@ account – if you have not deleted that account, you won’t see any changes). What that effectively does is ensure that email addressed to the postmaster@ address for your domain is delivered.

The side effect of this change is that you may see an increase in spam on your primary domain admin account, since spammers sometimes send to postmaster@, assuming that it exists on every domain (because they know that it’s supposed to exist).

A possible increase in spam is an unfortunate side effect of this change, but the alternative is the possibility of missing legitimate email addressed to your postmaster@ address. Those legitimate messages can be important, so we had to weigh the value of those important messages against the possibility of an increase in spam.

It’s worth noting though that we made this change on a small group of servers a couple of weeks ago, and we didn’t receive any feedback regarding an increase in spam, so the likelihood is you won’t notice much of a change with this new configuration.

As always, if you have any questions or concerns, open up a support ticket and let us know.