Note: beginning with Chrome version 46 the yellow caution triangle has been removed from the https URL when Chrome encounters minor errors such as those described in this article.
If you use an SSL certificate (https) on your site, you may have seen a couple of new things happening in Google Chrome.
When you upgrade the Google Chrome browser to version 41 or later, you may see various warning messages such as, “The identity of this website has not been verified,” “Your connection to <domain> is not encrypted,” or other visual indications that the https connection is not secure.
Those indications can appear when your SSL certificate uses a SHA-1 signature (most SSL certificates issued before 2015 use SHA-1).
To fix the problem of browser security warnings you must get your SSL certificate re-keyed for SHA-2. If you don’t see those warnings in Chrome and you purchased your certificate recently, it may already be SHA-2. You can verify using this test site.
1) Contact us and we will re-generate and re-submit the CSR.
2) You’ll then get an email from GeoTrust with a link to complete the process. When completing the re-key on the GeoTrust site, be sure that SHA-2 is selected as the “Hashtag Algorithm.” You can find step-by-step instructions (and a video) here.
3) After you’ve completed the reissuing process, you’ll receive an email with the new certificate. Go to Control Panel and paste the new certificate into the SSL manager and you’re finished.
1) Contact us and we will re-generate the CSR and email it to you. Then you’ll have to contact the issuer of your certificate to get your certificate re-keyed for SHA-2.
2) When you receive the re-keyed certificate, go to Control Panel and paste the new certificate into the SSL manager and you’re finished.
There is another potential problem after you’ve re-keyed your SSL certificate. While the address bar will show the green lock icon, if visitors dig deeper in Chrome, they may see an “Obsolete Cryptography” message.
Basically what’s happening now is they are ignoring the cipher preference we use on the server (which includes their preferred ciphers) and pointing out any “weak ciphers” they find. You might notice that many large corporate sites (such as Apple) are also insecure according to Chrome, for similar reasons.
That “obsolete cryptography” message may be with us for a while because Google is not providing any information (yet) on exactly what they want from the server to stop calling it insecure. It would seem that what Google would like to see is every server everywhere removing support for all older cryptographic methods.
The problem with that is removing some of those methods will shut out visitors using some older browsers and operating systems that don’t support newer methods (i.e. Windows XP). Since our servers are shared by many customers, it isn’t really an option for us to make global changes that prevent some visitors – even a small number – from accessing our customer’s sites.
We do run some special servers that do not support any of the older cryptography methods, they are primarily used by customers who need a “hardened” server to pass a PCI compliance scan. But the added security comes at a cost, as older browsers can’t connect to sites on those servers via https. Additionally, a few other things that you may take for granted now may not work, or may require adjustment or a work-around on your part. But if you’d like to move your site to such a server, just let us know.
And of course we continue to monitor information from Google on recommended server configuration, as well as continuing to test various configurations ourselves to prevent the “obsolete cryptography” message.
If you have any trouble re-keying a certificate, or if you have any questions about these ongoing changes, drop us a line and we’ll do our best to help.
The latest versions of the following applications are now available through our App Installer tool:
I was checking the Winhost mailbag this morning when I came across this letter:
Your new website is so pretty. Why on earth does your blog continue to be such a monstrous eyesore?
Patricia Cardingiff Baxbauer”
Actually, we couldn’t agree more. If you would be so kind, please allow us a moment to adjust…
Just a little bit more…and…almost…
How’s this? Better?
Your pals at Winhost
What if you could have instant access to backed up site files and databases, and the ability to set your own backup schedule?
If you have ever mistakenly deleted or overwritten an important website file, and suddenly realized that you’re without a backup, you know it’s not a good feeling.
If you’ve ever been unlucky enough to have your website hacked or compromised, you know it can be next to impossible to tell which files have been changed or added. If you didn’t have a “clean” backup, you probably had a tough (or expensive) time getting things right.
With our new SiteBackup service you never have to be caught unprepared again.
SiteBackup performs automated backups of your website files and retains up to 30 versions stored securely off-site. If you accidentally delete or overwrite a file, you can restore the backup instantly with one click. You can find more details about SiteBackup on the Winhost website.
SiteBackup is available in three sizes:
SiteBackup is not an extension of our own internal daily backups. It’s a completely new system that performs backups on your schedule and stores them at a secure data center outside of the Winhost network. So your working sites, databases, email, etc. are in one data center, and your backups are in another. Geographic separation for maximum safety and security.
Want even more good news? When you order SiteBackup you can use it for as many websites as you’d like! Backup multiple websites under a single account.
SiteBackup is ready and available for you right now. And if we do say so ourselves, it’s pretty cool.
Here’s our latest round of App Installer updates:
Here’s our App Installer updates for August:
If you’ve been anxiously awaiting SQL Server 2014 you will be happy to know that you can add an MS SQL 2014 database to your site right now in the MS SQL Manager section of Control Panel.
We continue to offer and support SQL 2008, SQL 2008 R2 and SQL 2012 as well. And as always, there is no extra charge for MS SQL databases.