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Installing WordPress using the Winhost App Installer


In this tutorial we will be showing you how to install WordPress using the App Installer feature in the Winhost Control Panel.

You will need a MySQL database, which you can add from within your hosting account.

To get started, log in to the Winhost Control Panel.

Click the “Sites” tab at the top.

Click “Manage” next to the site you wish to install WordPress on.

On the next page you will set up the MySQL database that you will be using for WordPress.

Click the “MySQL” icon:

Now create a MySQL database by clicking the “Add” button.

Enter a database name and user name and the amount of disk space you wish to allocate to the MySQL database:

Click “Manage” next to the MySQL database to change the password for the MySQL User you just created:

IMPORTANT: Make a note of the MySQL information because we will need this when installing WordPress.

Go back to the “Sites” tab and click “Manage” next to the site you wish to install WordPress on.

Click the “App Installer” icon:

Scroll all the way to the bottom of the page and look for WordPress. Then click “Select this Application”:

For the sake of this tutorial I’ll be installing WordPress on the root of my site. To do this you will need to remove the “wordpress” text in the AppPath field, leaving the text field empty:

If you wish to install WordPress in a subdirectory, enter the subdirectory in this field. Where you install WordPress depends on how your site is laid out. In most cases the application will be installed in a subdirectory.

WARNING: Installing WordPress on the root of your site will delete everything that is currently on your site’s root. If you install in a subdirectory, the installer will clear the subdirectory and not your root (of course it’s always best to backup your site files first when installing a new web application in case something goes wrong with the installation).

Click the “Install Application” button when you are ready to continue with the installation of WordPress.

If every went according to plan then you should receive the following message.

Click on the link after “You can view it at” to continue with the installation.

Click the link to go to your WordPress Installation. You’ll see the error message below.  Click the “Create a Configuration File” button:

On the next page you will see a list of things you will need in order to install WordPress; Database name, Database username, Database password, and Database Host.

Next, click the “Let’s Go!” button.

Enter the information you made note of when you set up the MySQL database:

Click the “Submit” button.

Click the “Run the Install” button.

On the next page you will choose the settings that you wish to use for your WordPress application. Be sure to remember the Admin User Name and Password for WordPress. If you forget the user name and password you may need to repeat the installation.

Once you have configured the settings you wish to use, click the “Install WordPress” button. This will bring to the next page confirming you have successfully installed WordPress.

If you run into any issues or have any questions regarding WordPress. Please post your questions in our Community Forum. The Technical Support department is unable to assist with WordPress installation or configuration.

Master of Your Domain – Part 2 – Choosing a TLD (or, The Fall of King .com)


It used to be when choosing a TLD (Top Level Domain – the part of the domain name after the dot) you had very few choices, and most people went with .com. Originally .org and .net were reserved for organizations and networks. So your host or your ISP might have a .net domain, but few “normal” sites did. And if you wanted to register a .org domain you had to jump through hoops that involved actually mailing or faxing documents to the registrar.


But those weird dark ages passed pretty quickly, and in the early 90s people began registering .net and .org domains to use for their personal sites. In those days it was usually done in order to be different and stand out, as .com names were still widely available. When the common (and not-so-common) words were used up in the .com namespace, .net and .org registrations increased, and for several years, those three TLDs – known as generic TLDs – ruled the roost.

Two letter country code TLDs have been around for as long as .com, .net and .org, but in the early days they were typically reserved for residents of the countries they represented. Then a few of those countries struck on the idea of selling domains on their TLDs, so you saw TLDs like .cc and .tv enter the mainstream.

Now there are very few countries that still enforce resident-restrictions on thier TLDs, which is why we have domains like and Country codes continue to open up, as we saw recently when .me opened up registration. And while a lot of startups and social media companies are fond of spelling words with country code TLDs, most people still gravitate toward one TLD: .com

For a personal site, or a small startup venture, most people want a .com domain name. And for good reason. Even though there are more than 250 TLDs that you can use to register a domain, the Internet and the web as we know it today still tends to stubbornly rotate around .com. Need proof? If you’re unsure of a company’s domain name, what’s the first thing you try? Okay, the first thing you try is a Google search, I know, but if you are typing a domain, you’ll try the .com.

So you may spend a week trying to brainstorm a .com name that someone else hasn’t thought of, and find yourself frustrated at every turn. It can seem as though every possible .com has been registered. They haven’t, and I’ll give you a tip for finding your .com in a minute, but first I want to blow the whole idea of a “choosing a TLD” post out for the water by saying:

The TLD that you use doesn’t matter.

Five years ago I may not have made that claim, but the trend is clearly toward search and away from typing domains, so as far as being found on the web (a monumental task in itself, and the subject of another post – or book), search rules, and search doesn’t care how your domain name ends. So if you can force yourself to look beyond king .com, it may be in your interest to do so.

It’s a wide world of TLDs out there. One of them may have your name on it. You may have marketing considerations to take into account, and you should always look at which country some of the more popular country code TLDs represent. For example, .ly is extremely popular, but it’s the Libyan country code, and not everyone necessarily wants to be associated with Libya. No offense Libyans.

You’re probably thinking, “Hey, Michael, you guys don’t even register all these different TLDs, why are you telling me to go to someone else?” It’s true, we only provide registration for a few generic TLDs. That’s because that small handful of TLDs are still far and away the ones that people want to use. This article is for those of you who don’t mind stepping out into the great vast void and seeing what there is to find. It’s cold out there, but I’m told the view is spectacular.

Oh, that tip for finding an available domain in the ever-desirable .com namespace? Join two unrelated words. I know it sounds simple and obvious, and it is. But it’s also an endless source of available domain names, and one most people overlook. If you’re creative, you can find a combination that works for your project in a few minutes. I’ve used that little trick to find dozens of domain names for people who thought they could never find a .com domain.

And when you find your .com (or .net, .org, .biz, .cloud, .club, .info, .name, .pro, .store or .xyz) domain, you can easily register it directly from your Winhost Control Panel.

Wikipedia has a useful list of all TLDs, along with information on country code TLD domain registration. If you want to register a country code TLD domain without a lot of research, sites like EuroDNS can be very useful.

Adding and changing account security questions


If you’ve been a Winhost customer for more than a year, you may not know that we added the option to enter a second account security question.

You may be thinking, “I created one security question when I opened the account, why should I add a second?” The reason we recommend adding a second question/answer is because we run into a lot of instances where a user will forget their account password and also the answer to the primary security question. Having the second question/answer available could save you a lot of trouble if you ever find yourself locked out of your account.

Go to the Account & Billing section of Control Panel and click the “Security Question” icon. One of the cool features of the additional security question is the ability to add your own question, rather than choosing from one of the standard selections. From the “New Question #2” dropdown, choose “Other: Type in your own security question below.” That will open up a text entry box for your own question.

When you’re finished just hit the “Update” button and that’s it.

Security can be inconvenient, but we really recommend that you change your account password and security questions at least once a year. We’re on your side, but we have very stringent security policies, so if someone gets into your account, it can be difficult for you to regain control. Rotating your passwords and security questions regularly can prevent unfortunate problems down the road.

Point additional domain names to your site


If you want more than one domain name to bring up your site, Winhost provides an easy to use Domain Pointer service.

By default, the domain pointers point to the root of your primary hosted domain. They are primarily used to direct multiple domains to the same site. You can direct domain pointers to subdirectories, but that requires a bit of redirect coding. This article doesn’t address that, but we do have Knowledge Base articles to help you down that path.

So if you want to add a domain pointer, here’s all you have to do. Log in to Site Manager in Control Panel. In the Site Tools section, click the Domain Pointers icon.

Once you’re in the Domain Pointer section, click the Add button.

Now enter the domain name that you wish to point to the existing site and click the Create button. It’s important to note that the domain pointer order is not a domain registration system. If you need to register the Domain Pointer, click the Domains tab in Control Panel. Once the new name is registered, come back to this process.

You probably noticed the big red question mark in the image above. Do you want to be able to use email on the Domain Ponter? If so, make sure you check Enable Email Alias. That will activate an alias-based email service for the Domain Pointer. What that means is any email address on your primary domain will also accept messages sent to the same address on the new pointer domain.

For example, let’s say your primary domain is, and you use as a domain pointer. If you set up the email address [email protected], that mailbox will also accept mail for [email protected]. Any addresses have to point to an email address on the primary domain name. [email protected] will not work unless [email protected] exists.

For more information on Domain Pointer Email Aliases, see this Knowledge Base article.

The last thing you have to do is make sure that the name server records for the domain name you just added point to Winhost:


If the name servers already point to Winhost, the Domain Pointer should work right away. If not, allow 24 to 48 hours after changing the name servers for the Domain Pointer to start to resolve to your main site.

Need help changing name servers for your domain? Here are instructions for updating name servers for some popular registrars.

Master of Your Domain – Part 1 – Where should I register?



It’s a common question, and one that can have serious ramifications if you don’t consider it:

Where should I register my domain name?

Domain registrars can come in many different forms. The difference between web site host and registrar is often blurred these days. Network Solutions,, Go Daddy, Namecheap, etc., were originally established to register domain names. Over the years they began to offer additional services such as email and web site hosting. There are also companies that started their lives as web site hosts, then later became domain registrars as well. Then, just to make it confusing, there are resellers—companies (like Winhost) who can offer domain registration services, but are not registrars themselves.

Technically, as far as your web site and users are concerned, where your domain is registered is irrelevant. A site hosted at any host can use a domain registered with any registrar. The DNS system will route your traffic like the post office routes your letters. Well, hopefully better than the post office routes your letters.

For the sake of convenience, many people choose to use their host as their registrar, so that everything can be managed from one location. Whether you do that or use a registrar that is unrelated to your host is a matter of preference.

fulldomaincontrolHere at Winhost your user account contains your domain registrations, so they are separate from your hosting accounts. That’s an ideal set up for anyone who wants to maintain that separation and flexibility without managing payments in multiple locations. The independence and control that you have can save you headaches in the long run.

If price is a concern, then you’ll want to go with a registrar who can offer the lowest price on the kinds of domains that you need. These days there are very few truly “budget” registrars left. The market has leveled out and you will not typically find a difference of more than a dollar or two between registrars. But for those who are strapped for cash, there is the lure of the free domain name. But be aware of the pitfalls that may come along with “free.”

Are “free” domains really free?

You may have heard horror stories of domains being held hostage, or made unavailable through the neglect or – in some cases – vindictiveness of the host. A common tool that many hosts use to get your business is the offer of a “free” domain name. While that may be a tempting offer, you should get some details about that free domain. Before you pour your time and effort into creating a site around it, ask the host following questions:

Who owns the domain?
Typically the host will make themselves the administrative contact for any domain names they provide for free as part of a hosting package. The administrative contact controls the domain, so you always want your contact information to be the admin contact information. At the very least, you want your email address to be listed in the admin section.

Can I keep the name if I change hosts?
Some hosts may allow for this, but only after you pay them a fee. Sometimes that fee is retroactive, meaning you’ll wind up paying for the domain from the day they registered it. Back when it was supposed to be “free.”

Can I keep my hosting but transfer the domain to a registrar of my choice if I opt to pay for it myself?
If you spend six months creating a site and building an audience you may want to take further control of your domain by moving it away from the host and paying for renewals yourself. Make sure the host will allow you to do that. If you are the admin contact, you can usually move the domain, but if the host is listed as billing contact, they can make the move difficult if they want to.

If you use a domain that you don’t own or you can’t move, you may be in for trouble down the road. We have seen many new customers having difficulty gaining control of what they thought was their domain name. But if you are aware of the “gotchas” surrounding domain name ownership, you can avoid those kinds of problems.

Here at Winhost you always have full control of domains that are registered through us. You are the administrative contact, you can cancel your site or move it to another host, switch the domain on your hosting account—whatever you do you’ll always have access to your domains.

php? Yes, we have it!


phpIt’s not surprising that most of our customers use Winhost for .NET or asp applications. We run Windows servers exclusively after all. But don’t forget that we also offer php!

If you used php on a Windows server 5 or 6 years ago you might be thinking, “Why would I want to put myself through that torture again?” But the Windows php implementation has improved significantly in the past few years, and performance is equal to what you would see on any Linux server. Seriously.

Evidence of that improved performance is the growing number of Winhost users installing WordPress, phpBB and other php/MySQL applications. And why not? Especially since the App Installer in Control Panel makes installing many php/MySQL applications quick and easy.

You don’t have to do anything to use php with your Winhost site. It’s there waiting for you, right now. And frankly, it’s a little sad that you’ve been neglecting it.

By the way, if you have an account at an old fashioned Linux host because you thought you needed it to run your php app – free yourself! Move the site over to your truly flexible Winhost account.

Because at Winhost you can have it both ways.

How to add a subdomain to your site


A subdomain is an extension of your domain name; a prefix that allows you to use URLs such as,, etc. A subdomain typically routes traffic to a specific subdirectory within your account.

To create a subdomain, log in to Control Panel, click the “Sites” tab and click the “Manage” link for the domain you wish to work with.

In the Site Tools section, click the “Subdomain Manager” icon or link.

Next, click the “Add” button.

Enter the subdomain and click the “Create” button.

Finally you’ll see confirmation that your subdirectory has been created.

For tips on redirecting subdomain traffic to a subdirectory, see this Knowledge Base article, or our forum.

Related Knowledge Base articles


Did you know that on just about every page of Control Panel there is a list of related Knowledge Base articles?

There are a lot of articles in our Knowledge Base (318 and counting!), and we understand that sometimes it can be difficult to quickly find exactly what you are looking for. That’s why we have included a “Related KB Articles” list in many sections of Control Panel.

When you are in the Email section, for example, you have direct access to the most relevant and popular Knowledge Base articles about email.

Also, if you feel that there is a Knowledge Base article that is missing, or that needs updating or clarification, please let us know. We work hard to maintain the best Knowledge Base in the industry, and your help is one of our most valuable tools!